Testimonials

Testimonials

Educated customers such as yourself are researching more than just vehicles before they make a purchase these days. They are researching the car model, the manufacturer, and the dealership. We have included quotes from our customers that we have received over the past few months in order to help reassure you that Hamilton Nissan is the right place to buy a new or preowed Nissan or any preowed vehicle for that matter. Also please feel free to review our information about our Dealership For Life program and Easy Price selling philosophy. It should be clear that Hamilton Nissan is the easy choice and why we are "Your Dealership for Life!"

"We will come back again. We recently purchased a vehicle from another Nissan store and though they were exceptional, but this dealership was even better!" --Chris & Tracey Hayes/Hill--May 2013

"Erik fits in the Truly Exceptional catagory!! He is friendly, knowledgable and made the whole process easy. Based on my experience with him, I would recommend him and Hamilton to anyone inquiring about a car purchase!"--A.C.--May 2013

"Teresa has always been extremely helpful and curtious. Can not say enough about her. Teresa is awsome."--S.G. Hagerstown April 2013

"The service in the Service Dept. at Hamilton is by far some of the best, personalized service you will receive." - Lewis Jackson, April 2013

"We decided to investigate cars at your dealership solely based on the dealership for life program. Based on our experience, We are all set to by all our cars from you from now on!"—James Mcvay—Mar 2012

"I had also visited Frederick Nissan and even though Frederick would be more convenient to my location. I chose Hamilton based on their honesty and attitude. Dustin was the only reason I chose to purchase my Nissan from Hamilton. He was professional and listened to me regarding what I wanted in my vehicle. After several bad car buying experiences- I can say that I fully would recommend Hamilton to a friend."—Dawn Getzandanner—Mar 2012

"I love the truck. I went to breakfast and had no intention of truck hunting, until I saw the ad in the morning paper. I came out to the dealership just to look, and walked out with a truck. Just a great experience. It took less time to by a truck than it did to buy cell phones the month before, seriously."—James Wade—Mar 2012

"Your service department is the greatest group of folks I know! they take such good care of my car--I never worry about the quality of the service."L.A. Nelson—Mar 2012

"We are telling everyone we know about Hamilton Nissan and showing them our car. Everyone is highly impressed. We are so completely sold on the vehicle ourselves that those we talk to are excited about the EV technology. We love it! Hopefully it won't be too long before we can afford our second Leaf."—Pat & Darlin—Mar 2012

"We have been to multiple states over the last 12 years. We have bought a number of vehicles in several states. This has been the best dealership we have purchased anything from. Everyone was welcoming and helpful. I never felt once that I was being pushed into a purchase, as I have with other dealers. I would recommend them to anyone, even out of state. They did give us more for our trade than anyone else had offered, just like they advertise. If I buy another vehicle it will be from Hamilton."—Neal Gordon—Mar 2012

"Great experience overall. Every staff person that I spoke with or encountered were very friendly. The customer service is great starting with the front-desk receptionist. Even the staff/sales who were not directly assisting me were kind enough to offer drinks and a balloon for my son."—Lewis Jackson—Mar 2012

"Dustin Anders was both professional and friendly. He really listened to my needs and my wants, and put me in the best car that was safest for my family. I didn't intend to make my purchase that day...but because of his care, felt that I could and should! Without a doubt, had Dustin NOT done such a great job...I would have headed on to Honda (my next stop) and bought a Honda Civic (my intention for the day!)."—Kimberly Okane—Mar 2012

"Don is very polite and calles me by name! He is always friendly and goes the extra mile to explain in detail what is going on!"—Kayla Mackrell—Mar 2012

"I'm very appreciative of the transparency of the finance people. He really knows his stuff."—Medina Stockslager—Feb 2012

"My car rides like a dream and everyone at Hamilton treated me like I was a special customer."—Cheryl Grove—Feb 2012

"Teresa always does a GREAT job! She's friendly and ALWAYS answers all my questions/THOROUGHLY explains everything!!!"—Woodie Tingle—Feb 2012

"I am extremely happy with my purchase and dealing with Hamilton Nissan! Everyone I encountered at the dealership was nice. It seemed like everyone was smiling and everyone wanted to help me in my search for a great car. I was very pleased with everyone at the dealership."—Ashley Holben—Feb 2012

"I love the car, I love the sales people! All the staff was very friendly. I originally wanted to take off the stickers on the trunk of my vehicle but I'll leave them on so that I can let everyone know that I bought the car from Hamilton Nissan."—Trevor Richardson—Feb 2012

"Dustin was a good salesman. I never felt pressured and he was very helpful in answering my questions. I would highly recommend him to my friends and family."—Annette Semler-Feb 2012

"This was my first visit to Hamilton. The service was excellent and my oil change and headlight replacement were completed in a short amount of time. I am very pleased."—Kathryn Boyce—Feb 2012

"Best dealership experience I ever had from start to finish!"—Amy Starliper—Jan 2012

"We have purchased 2 vehicles from Will 3 years apart. He remembered us and who we bought the car for. Impressive. When we are ready to trade our Altima in, we will come back to Hamilton and ask for him."—Mark and Kim Taylor—Jan 2012

"Sara, my salesperson, was very knowledgeable of the vehicles on the lot. If there was something she didn't know, she got the answer. It seems everyone wants to help the customer feel satisfied."—Chris Johnson—Jan 2012

"Sara did an outstanding job working with us. She explained features and accessories before and after the purchase."—Doug Grove—Jan 2012

"Everyone at Hamilton is courteous and kind. I never mind coming in for service. They do a wonderful job!"—Cathy Scott-Jan 2012

"Dustin was great! The reason I bought a Nissan was because of Dustin's honesty and professionalism about the vehicle. He was very down to earth and a great salesman."—Candace Wood-Jan 2012

"I am completely satisfied and would highly recommend Hamilton Nissan to anyone purchasing a car. Dwain Souders is the most professional salesperson I have ever worked with. He is always friendly, knowledgeable and always willing to help with any problem you may have. Just a great person! We have had very good experiences with Hamilton, our salesman, Dwain Souders, the mechanic - D.J. McCoy (2009 Murano), and the service writers, Teresa Carpenter and Nancy."—Ron Monninger—Jan 2012

"No pressure. Excellent sales person. He was knowledgeable and helpful. The philosophy of the dealership, to take good care of the customer and let word-of-mouth do the advertising is a great idea and works. I will spread the word."—Norwood Bentley—Jan 2012

"Ed Key was my service advisor and he was very helpful in explaining the problem and what it would take to fix it. His attitude was one in which I felt secure that it would be done right and running good when i picked it up. I didn't feel pressured and that helped me to know I am making my own decision. I left with my car feeling very satisfied."—Deborah Ardinger—Jan 2012

"This was the easiest negotiation I've ever had, including sales agreements in the millions of dollars range. I asked my salesman to find me a car that met my needs and was within by budgetary constraints - and he did just that (and the car is an absolute joy to drive as well). My wife drove it from Altoona Pa to Indianapolis and liked it so much I may never have a chance to drive it again. Rats..."—Skip Guyer—Jan 2012

"This will be my dealership for life! I love my new car, and everyone at Hamilton Nissan is a joy to work with."—Christine Lohr—Dec 2011

"We have bought 2 vehicles from Hamilton Nissan and both times have been overwhelmed with outstanding service. They really seem eager to be of service, not just eager to sell a car/truck. The dealership for life program is top notch, service department is very professional, and the salespeople are fantastic. I just can't say enough nice things about both car buying experiences we have had!"—Ken Shrom—Dec 2011

"My service consultant was Don; he is an excellent Service Consultant. Personally, everyone with whom I have dealt at Hamilton Nissan has been on the mark and truly, the best at what they do."—Jami Mullendore—Dec 2011

"Hamilton is the place to deal with. They go out of their way to help you, they go out of their way to help you. They are my DEALERSHIP FOR LIFE....."—Vicky Myers—Dec 2011

"Teresa is wonderful. Teresa is wonderful. Teresa is wonderful. Teresa is wonderful. "—Tammy Welty—Dec 2011

"I'm very happy I bought from Hamilton Nissan. The service is great."—John Ferguson—Dec 2011

"Teresa Carpenter brought to my attention a defect that was covered under warranty and saved me thousands of out-of-pocket $$. Had only a few hundred miles left on warranty. That kind of dedication, honesty and research is what has contributed to my continued use of this dealership over the last 27 years, for both maintenance and new car/truck purchases. My children also use this dealership for the very same reason."—Robert Grantham—Dec 2011

"Randy McCann was outstanding and I look forward to working with him for many years to come."—Gregory Smith—Dec 2011

"I spoke to my salesperson (Dylan) on a Saturday morning around 10:30 am, and walked out of your dealership at 2:00pm in the car of my choice at a decent price. The process went great! This truck was exactly what I was looking for!"—Chad Gordon —Dec 2011

"I was extremely happy with the level of service that I received from Hamilton Nissan. In each part of the process, I felt that the sales and finance people were "on my side." Everyone that I encounted - from front desk, service, sales and finance were super friendly and extremely helpful. I am a salesperson myself - and I have used the story of your dealership in our recent sales meeting - as an illustration of how to do the customer right. I have never purchased a vehicle before where the salesperson was so concerned that I have a positive experience with the purchase. Dwain was far and away the best salesperson I have ever worked with. I found him to be extremely helpful, professional and courteous. He went out of his way to provide a positive experience for me. I will be giving his card to family and friends."--Heather Dawson--Waynesboro, PA--November 2011

"It was the best car buying experience i've ever had at any dealership."--Larry Hawkins--Hagerstown, MD--November 2011

"Very helpful during entire purchase of 2012 nissan altima, Dustin anwsered all our questions,and Mgr.(John)was also helpful and very self assuring that a deal could be worked out. Everything was very easy from the time i came on the lot,till the time i drove my new 12' off the lot. I purchased a 03'Altima and had nothing but success, and a 06' Sentra....and when the time comes to trade that car, i'll be back to Hamilton to do business because of vaule, trade and honestity."--Tim Armstrong--Hagerstown, MD--November 2011

"We went to several Nissan Dealers and returned to Hamilton. The service that we receive from Hamilton has always been excellant. Sara is a very nice Salesperson. We liked her honesty and she was a determining factor in our returning to Hamilton."--Barbara Ellis--Hagerstown, MD--November 2011

" knew buying a new car was going to be stressful however once I started talking with Dustin and telling him everything I needed and wanted it he began to reassure me and he gave me all the options that were available to me. It was the best experience I have ever had when it came to buying a car and its because Dustin was able to help me and give me all my options possible and then I got to choose what was best for me. He was very professional and was great to work with. This was also the third car we bought from Dustin and he has been the best salesperson we could of asked for everytime we have come in there. My purchase experience was overall very good and I definitly walked away that day completely satisfied and I still am. I was also very happy and pleased with Ronnie the finacial guy who helped us threw all of that. He was very patient with me and explained everything I needed to know to me and then told me what would benifet me the most. I took his advice threw everything and am very pleased with how everythihng turned out. "--Michelle Sica--Hagerstown, MD--November 2011

"Dustin Anders is amazing!!! Anyone who will answer their cell phone on their lunch break to answer questions is extremely dedicated. He made the difference which earned Hamilton my business. He said he would go over everything as long as I had questions. We probably spent 20 minutes playing with all the features. I haven't had to look at the manual for anything, he covered it all. I'm really glad I bought it, I love my truck!!!"--Mike Gray--Hedgesville, MD--October 2011

"They came and picked me up with the car I was looking at online, and I gave it a test drive, ending up at the dealership. The paperwork went very quick and easy, and I got a good interest and payment. I was driving away in no time. Dustin was very nice, and answered questions well, and volunteered information I didn't think to ask for. I didn't feel and pressure at all. I *love* the milage! It's rated 30/38, but I'm getting 41mpg in mixed driving!"--DF--Hagerstown, MD--October 2011

"I didnt feel the usual "you have to buy this vehicle" like at other dealerships. Very nice people that make you feel welcomed to be at their dealership."--MJC--Williamsport, MD--October 2011

"I am so happy that I chose the Murano as my vechicle. I really enjoyed working with Dustin and Ron. They were able to answer all my questions. I liked that they took the time to show me all the features on the car. I love how they treated me!"--MC--Falling Waters, WV--October 2011

"Everyone I came in contact with at the dealership is extremely cordial and professional. I am always treated with respect and in a very pleasant manner. When I am in a position to buy a new or used vehicle, I will deal with this dealership because I am so pleased with the service on each and every visit." P.M.--Boonsboro, MD--September 2011

"Dwain was awesome and informative from start to finish! Never pressured me just helped me to make the decision that was right for me!" D. Inez Morgan--Winchester, VA--September 2011

"I always recommend Hamilton to everyone because I love the dealership for life program."--Brooke Weimer-Crawford--Hagerstown, MD--September 2011

"I was there for express service and it zipped thru - surprised me as it was a Sat. You have a wonderful staff and I continue to be so pleased that I am part of the Hamilton family now. My car was spotless when it was returned to me."--R.J.L.--Frederick, MD--August 2011

"The sales staff were highly attentive and very patient. They answered all questions promptly and with courtesty. Hamilton Nissan offers continous great customer service after the initial sale. While Hamilton was not the cheapest dealer in the Tri-state, their combination of service and long term care was the deciding factor in purchasing the product from them in this highly competitive market."--N. Burgos--Martinsburg, WV--July 2011

"Went a lot quicker and smoother than I expected. Sean went out of his way to help us with our issues. We have bought there before and it has always been a good experience."--GY--Hancock, MD--July 2011

"This is my 2nd car I bought @ Hamilton, my first being a 2003 Sentra. I can say each and every, not sometimes, but everytime I am treated as if I am some high roller from Las Vegas. Each employee has a certain passion for their position and that passion is communicated to me on each visit to the dealership. All of the employees give the impression job #1 is me, not the other customer but me. They are the best."--J. Capp.--Myersville, MD--July 2011

"I Absolutely love Charlie and Theresa. Charlie told me it would take an hour and a half and it was less....I love it.--VNE--Hagerstown, MD--July 2011

"The most hassle free, straight forward and honest experience I have ever had purchasing a new vehicle. This is people skills, at it's highest level."--J L--Ellerslie, MD--July 2011

"Everyone is always ready to help out when you arrive which makes it very nice to visit. And having to wait isn't bad the lobby and restrooms are always clean and pleasent. Thanks a whole lot."--C. Funkhouser--Falling Waters, WV--June 2011

"I very much appreciate the atmosphere at Hamilton. It was not a "typical" car salesman atmosphere that I have experienced so much in the past and experienced at one of your competitors right next door. Will was patient with me, kind, and very willing to address my questions with knowledge, not generalizations. I liked the way he greeted me and my daughter, took our names, asked us if we needed anything. No "blowing smoke". I love the Frontier! It is fun to drive!"--S. Leone--Carlisle, PA--June 2011

"Ron has excellent knowledge of the vehicles, with no push to get me into a car today. Answered my questions that came up a week after my first visit and when finalizing the purchase/lease of the he was able to show and explain all of the options. Great car guy. The kind of salesperson I would have no trouble recommending to my friends or neighbors." TRP--Martinsburg, WV--June 2011

"My salesperson (Sean Lewis) was and is a very professional salesperson. What cought my attention the most was the fact that he made a personal video he sent me about the car i was interested in. When I met him, he was very friendly and made me feel like I knew him for a long time."--R. Ortiz--Hagerstown, MD--June 2011

"This was the 3rd car we bought in the past 3 yrs and have always had great service and refer all my friends there. Patrick is the greatest he is the reason we keep coming back."--M. Dorsey--Hagerstown, MD--June 2011

"I have never been treated any better at a dealership. Our Hamilton salesman made it feel like a family relationship deal instead of a business deal. He also stands by what he promises. Hamilton Nissan is talked about everyday in my house. I tell everyone to check out your dealership if they are looking to buy a vehicle."--J. Mahoney--Hedgesville, WV--June 2011

"Don is the bomb -as my son and his friends would say. He needs a raise-yeah he is that good- I am sooo happy with your entire service dept. They take really good care of me and my car. I never have to worry when I have a problem."--LA Nelson--Hagerstown, MD--May 2011

"Unfortunately we had an experience Tuesday evening with my daughters 2010 Sentra. She parked the car and when she returned it would not restart. We went into your dealership and spoke with your sales manager John Ecalono. He was most helpful and assisted making the tow arrangements to have it towed to your service department that evening. I was contacted at 7:45 the next morning by Don Snuffer requesting the details on the breakdown. I was called again by Don around 10:00 that they had made the repair and it was ready to be picked up. He also advised the tow bill was covered. I must say that we were very impressed by the services that both these individuals provided during this occurrence. You don't see that much anymore these days and I will remember that during my decision to make my next auto purchase. Thanks!"--J. Spickler--Hagerstown, MD-May 2011

"Dealing with Hamilton was a very positive experience. Even after I purchased the vehicle, the dealership went out of its way to make sure the car was cleaned again which i appreciated since it was being test driven. All the folks i dealt with were very responsive even though i had a lot of questions. I also appreciated the way the dealership seemed to work as a team - if one person i was dealing with was out, there was a clear communication and handoff to someone else."--MSB--Sharpsburg, MD--April 2011

"Patrick was a class act, very professional and honest and very easy going. Not once did he say he couldn't help us with any issues. Give the man a raise you folks at Hamilton have a good man here. Thanks again Patrick!"--Patty & Kevin Kackley--Sheperdstown, WV--April 2011

"My sister-and-brother-in-laws (the Bowers) recently purchased an Altima at Hamilton Nissan and claim they had the most wonderful purchase experience (they were treated well and even traded in their non-Nissan used car). So, I just want to pass along "a good job!" to Hamilton Nissan.--Yasumi Nakamura-Newbraugh, Environment Manager of Government Affairs for Nissan North America, Inc.--April 2011

"I had a wonderful experience regarding my purchase from Hamilton. I initially filled out the online information and was then contacted by Will Swartz. We spoke over the phone and when I arrived he had the car I wanted waiting for me and I hadn't even given him specifics! He was listening and picked out the perfect car; even the right color! Very impressive! Will was friendly and professional. I appreciated his easy-going demeanor and never felt pressured or uncomfortable. I am more than completely satisfied with my Altima! I am in love with it!"--Jessica Burick--Hagrestown, MD--April 2011

"Dwain Souders was very attentative to our concerns and our budget with a growing family we needed a more roomy vehicle, he pointed us in the direction of the Altima and made the deal happen in a vehicle that suit our needs/budget at this time."--Brian Coulter--Boonsboro, MD--April 2011

"I researched my 2003 Maxima on the internet and purchased from out of state. Upon arrival they picked me up promptly at the airport and took me to the dealership to inspect and drive the vehicle. It was just as stated in their emails and pictures. I was very impressed with their professionalism. This is a first class dealership who goes out of its way to make your buying experience a positive one."--Keith Willmann--Payallup, WA--April 2011

"We have bought 4 to 5 vehicles from Dwain Souders. Dwain always takes the time to demonstrate the features and highlights of the vehicle, and explains how to operate each of them."--B.N.--Frederick, MD--Mar 2011

"Love Hamilton Nissan!!! Service, car dealers, paperwork people, telephone ppl...etc....No complaints!!!"--Scott Anderson--Bedford, PA--Mar 2011

"We love our new Nissan! This is the first Nissan either one of us has ever drove and it has made us interested in purchasing another one in the future. Our salesman Chris Mathis was very helpful, very knowledgeable and really took the time to discuss everything we were interested. We will definitely come back to see Chris at Hamilton Nissan."--Bradley Coy--Fayetteville, PA--Mar 2011

"I was very lucky to get a salesperson like Dwain. I currently live in Walkersville, MD and felt that it was worth 30 minute drive to Hagerstown after only having a phone conversation. Dwain is very educated and made my car purchase the smoothest purchase I have ever encountered. Someone with a busy schedule and the inconvenience of driving 30 minutes out of my way to Hagerstown, Dwain was worth it."--Cameron Egan--Walkersville, MD--Mar 2011

"I love Hamilton Nissan. Everyone is so nice and welcoming. Just like a family :) So happy I bought my car from them. Best decision I could have made :)"--Brooke Alexander--Frederick, MD--Mar 2011

"It's great to come in to Hamilton and have the oil change, it doesn't take long and everyone is very friendly."--Robert Glenn Snodderly JR--Sharpsburg, MD--Mar 2011

"Let me say that Jay Flick from the body shop went above and beyond. My car was hit while parked 76 miles away and while dealing with Geico they would not tow to your facility. Jay went the extra mile to negotiate and was able to get the vehicle to Hamilton Nissan where the body work was completed. A beautiful job... thank you Jay Flick."--Andrea Willem
--Myersville, MD--Mar 2011

"Bradley and Ron took excellent care of me throughout the process. I was purchasing from out of town and they made sure everything was taken care of ahead of time so that I could get in and out as quickly as possible."--Matthew Weller--Newport, KY--Feb 2011

"Will Swartz is an excellent salesmen. I have recommended him to all of my friends!"--Jenny Mclaughlin--Martinsburg, WV--Feb 2011

"The staff was very courteous. I like how they place a mat down as to not get the interior dirty. The staff is always very nice and pleasant. They answer any questions you may have. And best of all my car was ready before it was scheduled to be done."--Mark Lohr--Mercersburg, PA--Feb 2011

"I recently purchased a vehicle for my wife and the entire process was handled so well, smooth and without problems, especially since it was purchased while we were still living in London, UK. All the paper work/finance everyhting was handled without us even stepping into the show room. Upon my wifes arrival she was treated so well everyone was friendly and professional. She was as impressed with Hamilton as I am. I ,upon my return, will for sure be looking there. Thanks!"--Anthony Vitale--London, UK--Feb 2011

"Hamilton's service department is very professional. I get a very informative call when my service is complete."—B.L.H. -- Hagerstown, MD

"Everything has been great!"—Rickey Landes -- Kearneysville, WV

"Hamilton Nissan is a superb automobile dealership,"—John Campolieto -- Sheperdstown, WV

"Hamilton Nissan is great to work with! I'll be back when I'm ready for another car or suv! Thanks again for everything," --Tiffany Brown -- Waynesboro, PA

"Dwain is awesome. He is so nice and a great salesman. We have already recommended Hamilton to some of our family and friends. I love my new car and when I need another one I am definitely coming back to you," -- Victoria Alexander -- Frederick, MD

"Great business!!! Dealership for life - indeed!" -- Chad Russell -- Hagerstown, MD

"Dwain at Hamilton Nissan turned around our car buying experience. He was friendly, laid back and helpful with every step of the process, even when we kept him there past closing! We will definitely be back to make any future purchases." --Sarah R. -- Ashburn VA

"Hamilton Nissan is by far the best dealership I have ever dealt with and I have dealt with quite a few. All of the employees are friendly and helpful. The service department is efficient and takes the time to answer all your questions. The best as far as I am concerned," -- Wayne Winebrenner -- Martinsburg, WV

"Another easy stress free purchase from Hamilton," -- Scott Hopson – Middletown, MD

"There are no comments I could make to let people know what a great experience buying at Hamilton can be that would clearly explain how happy I am", -- Carol Armstong – Hagerstown, MD

"Buying a car at Hamilton was the best car buying experience I have ever had. They treated me just like family!" -- Roy Foor – Bedford, PA

"The best dealership around. They found us the best deal. The salesperson didn't pressure us, and the Dealership for Life program is great!" -- Kimberly Vanmetre – Hagerstown, MD